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HP Recommended
Hi Probook 450 g0
Microsoft Windows 10 (64-bit)

rsz_20171028_150124.jpg 

Help me

My laptop Hp Probook g0 450 running Windows 10 1607 64 bit with all driver load correctly.

When I upgrade Windows 1703 via OTA or 1709 via iso usb, the computer stuck at 33% and the hard disk stop running. I must force reboot using power button, the Windows update failed as the picture above. Anyone face with that problem and suggest a solution? Thx!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

So find a friend/internet cafe/libary/school/other PC

and download and make your own NON HP install disk.

 

It will licence automatically on a previously licenced macine.

 

ISO images of various Microsoft OS's are available. They can be be downloaded (sometimes you need a licence key other than the HP OEM key) and 'burnt' to a DVD or USB. They will NOT contain the appropriate HP software, like drivers etc, but will enable a repair to be started

https://www.microsoft.com/en-us/software-download/windows10

For when you only have Linux etc (non MS OS) to create install media.
https://www.microsoft.com/en-us/software-download/windows10ISO

 

ADJUST SECURE/LEGACY BOOT & BOOT ORDER AS NEEDED.

 

if you make the above, tehn maybe the XCOPY line is relevant.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

 

Can you do a system re-install from the software that came with the machine?

 

Do you have valuable data to rcover?

 

I assume from your post you had tried something like this...

 

ADJUST SECURE/LEGACY BOOT & BOOT ORDER AS NEEDED.

 

The key line is the XCOPY to try and retrieve data to an external USB, otherwise try and do a repair before installin over the top of your existing OS.

 

A hard reset may, hold the PWR down for 20 seconds and try the onboard recovery methods.

HP Recommended

Thx for reply, unfortunately my laptop came without OS pre-installed

HP Recommended

Hi

 

So find a friend/internet cafe/libary/school/other PC

and download and make your own NON HP install disk.

 

It will licence automatically on a previously licenced macine.

 

ISO images of various Microsoft OS's are available. They can be be downloaded (sometimes you need a licence key other than the HP OEM key) and 'burnt' to a DVD or USB. They will NOT contain the appropriate HP software, like drivers etc, but will enable a repair to be started

https://www.microsoft.com/en-us/software-download/windows10

For when you only have Linux etc (non MS OS) to create install media.
https://www.microsoft.com/en-us/software-download/windows10ISO

 

ADJUST SECURE/LEGACY BOOT & BOOT ORDER AS NEEDED.

 

if you make the above, tehn maybe the XCOPY line is relevant.

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