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‎08-14-2019 08:17 PM

HP Recommended
Product: HP Zbook 14u G5
Operating System: Microsoft Windows 10 (64-bit)
My Laptop Fresh installation to Windows 10 version 1903, but there is a problem on Windows Hello Face not working. I tried reinstall webcam driver but issue persist. Checked windows is up to date. Error Details: Windows Hello Face The option is currently unavailable -- click to learn more We couldn't find a camera compatible with Windows Hello
26 people had the same question
3 REPLIES 3

‎08-20-2019 08:32 AM

HP Recommended

I have the same issue with my laptop. After installing Windows 10 v1903 Windows Hello Face stopped working. (We couldn't find a camera compatible with Windows Hello)

I have a HP Spectre x360 Convertible 15-bl1XX Windows 10 Home 64 bits Version: 18362.295

 

Please let me know what to do.

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‎09-06-2019 01:12 AM

HP Recommended

I think you will find your solution in the link given below

https://www.4winkey.com/windows-10/how-to-fix-face-recognition-windows-hello-not-working-after-windo...

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‎09-24-2019 02:05 PM

HP Recommended

just restore you windows if you have restore option enable. Do restore last previous windows update. It will start working.

 

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