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‎08-07-2022 01:48 PM - edited ‎08-07-2022 03:21 PM

HP Recommended

@fardin019 

 

Nothing new here - simple cleanup / basic instructions without all the noise and clutter...

 

If you have not done so, update the BIOS

HP BIOS and System Firmware (T37/T39/T76) 

At this writing, version:  01.09.10 Rev.A

 

Download your fingerprint driver

Synaptics FS7600 WBF Touch Fingerprint Driver

 

Control Panel > set icon view > Device Manager >

Open category Biometric Devices

Right-Click on Synaptics Sensor Driver

Uninstall (Tick box to delete driver)

Device Manager > Action > Scan for hardware changes

Verify Driver is removed > If necessary, repeat delete steps

 

  • Shut down the computer to Off condition, wait several seconds > Boot and log in
  • Install the downloaded Driver

 

Steps...

Open File Explorer Window 

Navigate to the Downloads folder in which you saved the Driver 

Double-Click on the Driver package to start the installation 

OR

Right-Click and set to run as Administrator

When the Driver has installed, Restart the computer and log in

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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