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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Windows Issue

HP Recommended
15g-br106tx
Microsoft Windows 10 (32-bit)

Product Id - 3FQ42PA

Serial No. - [Personal Information Removed]

When i switch on my lappy then this pops out and windows goes blank , says access denied.

IMG_20200702_111755.jpg

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Hello @HR96 

 

Welcome!

This issue is either your user account corrupted (most likely) or more serious issue in Windows itself.

Windows uses user accounts since Windows 2000 and even now to manage the users and the information. 

 

  • Let's first check your account - create a new one, login there and see if you will be able to use Start menu normally there.

Restart your computer and as soon you see the screen coming out, begin hitting the Esc key repeatedly. HP Start up menu should open. Then press F11 to open the Recovery menu. Here is a video with instructions >> https://www.youtube.com/watch?v=GSN0qzXayUY

Go to Troubleshoot -> Advanced options -> Command Prompt

 

Type the following command and press Enter:

net user TESTACC Abcd1234 /add

 

Type the following command to add the newly created account to the Administrators group and press Enter:

net localgroup administrators TESTACC /add

 

Eventually, type the following command and press Enter:

exit

 

After restart, try to login to the TESTACC account with password Abcd1234

Check the Windows start menu and how it works.

 

Let me know the results. I will post new instructions eventually.

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks

I work for HP Inc. *** I express personal opinion only and do not speak for HP *** My location: Europe *** Volunteer
PLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-) Here is a very quick video on how to enter the HP Boot Menu from a HP Laptop. Step 1 - Press the power o...
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This method not working..

159379053984954958284.jpg

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Hello @HR96 

 

Sorry to hear that.

 

It may be your Windows is corrupted. Try to reinstall it from scratch - to give it a fresh clean start.

 

Follow the steps in the attached PDF file (below). Let me know if any difficulties or questions.

 

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks

I work for HP Inc. *** I express personal opinion only and do not speak for HP *** My location: Europe *** Volunteer
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