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‎07-14-2020 03:16 AM

HP Recommended
Product: Pavillion
Operating System: Microsoft Windows 10 (64-bit)

My laptop came with Windows 10 home. What can be done when you I had to change my ssd and I lost recovery partition and I don't have the Windows 10 license number to reinstall from another media?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2020 03:22 AM

HP Recommended

Hi,

You do not give the complete model number of the PC.

 

In any case, you do not need the product key as it will be in the firmware, or if an older machine it will be remembered by the Microsoft servers.

So, you can use Microsoft media to reinstall the OS. If asked for a key, click on do not have a key and continue the installation. Once installed and connected to the internet, it will automatically activate.

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-14-2020 03:22 AM

HP Recommended

Hi,

You do not give the complete model number of the PC.

 

In any case, you do not need the product key as it will be in the firmware, or if an older machine it will be remembered by the Microsoft servers.

So, you can use Microsoft media to reinstall the OS. If asked for a key, click on do not have a key and continue the installation. Once installed and connected to the internet, it will automatically activate.

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

Was this reply helpful? Yes No

‎07-14-2020 10:33 AM - edited ‎07-14-2020 10:34 AM

HP Recommended

Thanks David. It worked like you said. It hasn't even asked me for any license key

Was this reply helpful? Yes No

‎07-14-2020 11:29 PM

HP Recommended

You're welcome.

You can also install HP support assistant which will help with all the drivers and much more:

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Take care,

David

Was this reply helpful? Yes No
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