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‎08-11-2019 11:03 AM

HP Recommended
Product: ExampleENVY Laptop:
Operating System: Microsoft Windows 10 (64-bit)

I purchased a laptop from Costco a few years back, and I'm trying to find my Windows 10 Product key. I thought it would be under the Battery along with my laptop serial number, but it is not.

Please help 🙂

 

1 REPLY 1

‎08-11-2019 11:25 AM

HP Recommended
Hope you have succeeded. I am told that you don't need a key these days, BUT, that depends upon your machine as the source of your recovery media. I got absolutely nowhere trying to arrange recovery media for my week old laptop but have a variety of options that cover recovery media and keys. I can't say if they work, because I don't want to go through doing a complete reinstall on a brand new pc when a). it shouldn't be necessary and b). I can't be sure if it works. The links form Paul Tikkanen in this thread may help you. https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/New/m-p/7199351#M566803 Kind regards Phil
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