Windows Starts into Recovery

[InfiniteAsp7239]

Hi

My notebook just boots into recovery and i couldn't find an option to reset the PC. It doesn't have a backup to restore to and i don't know what to do. I even tried to reset my bios but it didn't help.

I would be grateful for an answer.

Thank you.

[Riddle_Decipher · Accepted solution]

@InfiniteAsp7239 Greetings from the HP Community!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, here's what you could try:

1. Choose Troubleshoot > Advanced Options.
2. Select Command Prompt from list of options.
3. When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:

    bootrec.exe /rebuildbcd
    bootrec.exe /fixmbr
    bootrec.exe /fixboot
4. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following (but remember to use the letters that match your hard drive partitions on your PC):
    chkdsk /r c:
    chkdsk /r d:

5. Restart your computer and check if the issue is resolved.

Keep us posted, 

(We shall troubleshoot as a team, fight till the end and emerge - "victorious")

If you would like to thank us for our efforts to help you, 

feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!

[InfiniteAsp7239]

Thank You for the reply,

But it still takes me into recovery even after following all the steps you asked me to do. Also the command "bootrec.exe /fixboot" doesn't run as access is denied.

The product no:V4M95EA#ABV

[Riddle_Decipher]

@InfiniteAsp7239 If that didn't work, it's slightly possible the OS is corrupt, that said, you may want to follow through with the options on the recovery mode and perform a recovery to resolve the issue, check for options to backup your data before recovery (if any) and let me know if that works.

Also, if it does, use the below steps to run a hardware test:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

[InfiniteAsp7239]

Actually your first method worked and it solved my problem. I had to run the fix boot command in an older version of windows to fix it. Thank you for your help.

[Riddle_Decipher]

@InfiniteAsp7239 That's awesome, I'm glad it did,

That said, stay safe and have an awesome day, ahead.

[Dpi2]

Help my laptop crashed just when i am about to start my homeschooling!

will not boot windows up goes to a recovery page?