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‎12-27-2016 02:41 PM

HP Recommended
Product: Envy TS Sleekbook 4
Operating System: Microsoft Windows 8.1 (64-bit)

My Windows Update is broken.  When I try to do it, it sticks on "checking for updates."

 

How can I fix this without wiping out my installed applications?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2016 08:35 AM

HP Recommended
@REO51ST wrote:

@john_mcadams

 

Are you trying to run updates after a fresh install of Windows???

 

REO

No.  Oddly, I went to the Microsoft site again, and tried to run the little "fix" app again, and it worked!

 

Not sure why, but updates work now.

View solution in original post

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4 REPLIES 4

‎12-27-2016 02:56 PM

HP Recommended

@john_mcadams

 

https://support.microsoft.com/en-us/kb/2714434

 

REO

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‎12-27-2016 06:29 PM

HP Recommended
@REO51ST wrote:

@john_mcadams

 

https://support.microsoft.com/en-us/kb/2714434

 

REO

 

Thanks for your quick reply.

 

That seemed to run just fine, but I'm afraid it still hangs on "Checking for Updates."  

 

Other suggestions?

Was this reply helpful? Yes No

‎12-27-2016 06:45 PM

HP Recommended

@john_mcadams

 

Are you trying to run updates after a fresh install of Windows???

 

REO

Was this reply helpful? Yes No

‎12-30-2016 08:35 AM

HP Recommended
@REO51ST wrote:

@john_mcadams

 

Are you trying to run updates after a fresh install of Windows???

 

REO

No.  Oddly, I went to the Microsoft site again, and tried to run the little "fix" app again, and it worked!

 

Not sure why, but updates work now.

Was this reply helpful? Yes No
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