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Windows Update Error Encountered : 0x80070424

OMEN by HP 15-dc0005ne
Microsoft Windows 10 (64-bit)

Can't Update windows 10 home on my HP Omen 15-dc005ne. 
Tried updating bios and drivers from HP assistant


Error Shown : There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)



OS Info

Windows 10 home - ver 1803. Build number : 17134.829

Level 15
Level 15
18,021 17,966 1,680 3,953
Message 2 of 2
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HP Recommended

Windows Update Error Encountered : 0x80070424


If it were mine, I would do the following -- as doing an in-place Feature Upgrade using Windows Update is unreliable and risky: 

1) Use Macrium Reflect to create a backup on a large USB stick or external drive (see below)

2) Us this link to download and create Win10 install media:

3) insert that into your PC (do NOT boot from it), find the folder containing the media, select the setup.exe file, right-click that and select Run as Administrator.  This will start an in-place Upgrade which could then take a couple of hours to complete.


I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.

Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here:
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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