Windows Vista Home Premium OEMAct

[leonep]

Hello,

I need to retore the operating system of my HP Pavilion dv6500 but I don't have the recovery DVD.

Can I download an ISO of Windows Vista Home Premium OEMAct  somewhere?

Thank You

[IT_WinSec]

Hello @leonep

Welcome to the HP Support forum!

In order to provide with more specific steps and to answer your query I need to know:

- your location / country

- your full HP product model and product number (p/n) - here is how to find it >> http://support.hp.com/us-en/document/c00033108

Looking forward to your details/reply

[leonep]

- Country: Italy

- Full Product Name: HP Pavilion dv6500

- Product Number (p/n): GZ922EA#ABZ

- Serial Number (s/n): [edited]

[IT_WinSec]

---

@leonepwrote:

- Country: Italy

- Full Product Name: HP Pavilion dv6500

- Product Number (p/n): GZ922EA#ABZ

- Serial Number (s/n): [edited]

---

Thank you for the provided information, it was helpful.

So, basically Windows Vista is old operating system which is not Microsoft supported since Apirl 2017 and not sold (distributed) for many years. There is no official way to download Windows Vista ISO and there are very few (if any, at all) unofficial ways.

Official HP Recovery DVD set might be availble (although I cannot guarantee personally).

Best2Serve/Ingram Micro is a company which is official HP partner and it is HP distributor and recovery media provider for Europe and EU. It's phone in Italy is 080 989 8006 and they work Monday to Friday, from 08.30 AM to 6.00 PM. This is their website >> https://www.best2serve.com/it-it/page/rcd_hardware_related_products

I recommend you give them a call on Monday morning and check if they can supply you with Windows Vista official HP recovery media.

If you are unable to obtain Vista ISO, please let me know. If you want, I can provide you with some way to test Windows 10 on this PC. Looking forward to your update.

[CherylG]

@leonep

Just to add another 2cents here. Have you tried booting into the recovery partition by tapping away on the F11 key at power on to do a System Recovery? You can initiate it from within Windows also if your laptop still boots into Windows. Both processes are explained here:

https://support.hp.com/us-en/document/c00809678

[leonep · Accepted solution]

I downloaded an ISO of Windows Vista Home Premium from here: https://turbolab.it/windows-10/scaricare-windows-vista-dvd-iso-italiano-download-diretto-ufficiale-8.... I used a BitTorrent client.

I don't know if this is an original one but It works. With this ISO I was able to reinstall Windows and activate It with the product key written on the botton of the PC. 

Thanks a lot for the support.