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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows activation Product key
Create an account on the HP Community to personalize your profile and ask a question
02-27-2024 08:21 AM
Sir/Ma'am,
A month ago I upgraded my notebook laptop from windows 8.1 to windows 10 but after some days I observed it was not only working slow but it asked for activation product key, so I prefer to downgrade back to windows 8.1 when started process it asked for windows activation key again, but I nowhere find the key, I had bought this laptop with genuine pre-installed windows 8.1.
Please help me out where I can get product activation key.
Waiting for your response..
Solved! Go to Solution.
02-28-2024 11:04 PM
Thank you Sir for ur kind response, It worked successfully.
But another issue faced when I input the product key w8.1 doesn't accept it.
Wish to the solution why don't it accept the key even though key was same..
03-01-2024 08:12 AM - edited 03-01-2024 08:14 AM
Sorry Sir for responding late,
Sir actually I don't have clear idea which edition of windows 8.1 was OEM. Now I tried key two of them one is 8.1 pro and 8.1 single language but both of them did not accept the key.
Don't know whether if it was one of the two remaining editions which I don't try.
Sir, Is their any way to know the windows 8.1 OEM edition..
03-01-2024 09:25 AM
OK:
Here's the problem and unfortunately, there is nothing you can do about it.
Microsoft never offered Windows 8.1 Single Language with Bing (core connected) for download.
You would have to find HP recovery media for that exact operating system from someplace and where you could do that, I have no idea.
Did you ever upgrade to W10 on your notebook previously?
If so then I do have a solution for you.
03-01-2024 10:26 AM
Sir, Actually I had upgraded it to windows 10 where I observed two issues with it one was it asked me for product activation key 2nd the laptop was very running slow, so I prefer to downgrade it to windows 8.1,
Yes ofcourse I upgraded it to windows 10 for few months..
Photo is attached and taken on when w10 was installed..
03-01-2024 11:25 AM
A moderator removed your screenshot.
In order to reinstall Windows 10, it had to have been activated on the notebook previously.
If you upgraded to W10 after September of 2023, Microsoft closed the loophole that allowed for free upgrades beyond the July 2016 free upgrade period, last September.
You may want to consider installing Ubuntu/Linux on your notebook rather than buying a Windows license, and you can't even get Windows 8.1 from Microsoft anymore.