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‎02-19-2025 10:24 AM

HP Recommended

I’m using DESKTOP-8C9FN59 HP Elitebook 746 G6 

I can’t activate my windows 11pro …

 

“Something prevented us from communicating with our activation servers. Wait a few minutes and then try again. (Oxc0020036)

We weren't able to activate Windows on this device.

Contact Support to Get Help

You can activate this device by going to the Store and purchasing a genuine copy of Windows.”

 

this what it always gives me when I try to activate the windows 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2025 05:07 PM

HP Recommended

@Kay2002 

 

Did you change/upgrade for your machine ? Normally you don't need to activate. I will activate itself using embedded product key in BIOS.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎02-19-2025 05:07 PM

HP Recommended

@Kay2002 

 

Did you change/upgrade for your machine ? Normally you don't need to activate. I will activate itself using embedded product key in BIOS.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-24-2025 03:54 PM

HP Recommended

Yeah, I upgraded on my machine but it hasn’t activated itself and I have tried activating (troubleshooting) it but still nothing 

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