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I have an HP Laptop 15-fd0083wm (7L2C7UA) that i am trying to reinstall windows on on but the windows setup does not detect my laptop's storage each time i try to. I download various versions of the IRST package but they all seem not to work with the storage. Any help please?

1 REPLY 1
HP Recommended

Your notebook is supported by the HP cloud recovery tool.

 

I recommend that you use the HP cloud recovery tool to reinstall Windows.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

Since you have to use the software on another PC as yours is not working, you will need to enter your PC's product number in the tool's search window in order to proceed.

 

Your PC's product number is 7L2C7UA#ABA

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