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HP Stream - 11-ah161ms
Microsoft Windows 10 (64-bit)

All of a sudden this laptop cannot connect to the network. I get the error message "Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver.

Of course I cannot get online to download a driver. 

Used a different laptop to do so. When I copied it over to the HP, I got another error about VC10 file missing (I didn't keep the error message, sorry).
1. What could have happened?

2. How do I fix this?

Thank you

 

2 REPLIES 2
HP Recommended

@IsisTheCat wrote:

... 1. What could have happened?

2. How do I fix this?

Thank you

 


@IsisTheCat 

 

You have to download file again, during the process, file may be corrupted

 

Regards.

BH
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HP Recommended

As I wrote in my original post:

Of course I cannot get online to download a driver. 

Used a different laptop to do so. When I copied it over to the HP, I got another error about VC10 file missing (I didn't keep the error message, sorry).

 

I realize that this is likely a Windows issue, not an HP problem, so am in contact with Microsoft about it now.

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