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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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04-05-2024 02:54 PM
Good afternoon. Please tell me, I can’t change Windows on my laptop. Now it's Windows 11, I want to change it to Vidnos 10, I created a bootable USB flash drive, but when I try to install Windows, the computer doesn't see the SSD
If I exit the Vidovs installation, the computer will boot Windows from this ssd
I tried to download the drivers, but when installing Windows they are not visible.
04-05-2024 04:24 PM
The Windows installer will not install to a drive unless it is blank -- no partitions on the drive. It will show the drive as Unallocated Space and when you see that, you can select it and install to it. The fact you can boot from the SSD shows that the drive is not blank.
Also, understand that install media you make from a Microsoft download will only have the generic MS drivers, not the proprietary ones that your laptop needs for the HP custom hardware. So even if it DOES install, you end up with a Windows installation that is missing vital drivers. If you can get those from HP, then you would be OK.
But also, the MS download is not the HP OEM version of Windows and the license embedded into the firmware of your laptop will not activate it. So, unless you bought a license to go with the download, the Windows install will not activate, as it can not use the HP product key.
I am a volunteer and I do not work for, nor represent, HP