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HP Recommended
An error occurred agile attempting to read the boot configuration data.
11 REPLIES 11
HP Recommended

Hi,

 

Can you post back with the following details.

 

1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

Hey DP-K,

here is my info:Model HP Pavillion dv7 notebook

Model# :NB231UA#ABA
System Board ID: 30FC
Processor Type: AMD Turion X2,dual core mobile RM-72
BIOS Version: F.48
Serial #: {Personal Information Removed}
UUID # :2D6566D9-C564-11DD-899A-
001EECFCC265
Product Config.: 01110002140E10100
Operating System : Vista home premium

Thanks,Clinth31

HP Recommended
I forgot to add Im using IE 9 64-bit.
HP Recommended

Hi,

 

If you have ( or can borrow ) a 'retail' Vista 64bit installation disc, skip this first section and proceed with the Command Prompt entries from the Repair Menu described later. 

 

If you don't have access to a retail Vista disc, follow the guide below.

 

***********************************************************

Using another PC create your own 'retail Windows Vista Home Premium 64bit installation disc - the download and the method for creating the disc can be found on the following link under the sub-heading 'Create your own bootable Vista ISO image'.

 

http://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links#

***********************************************************

When you've created the installation disc ( or if you already have one ), tap away at the esc key as you start the notebook to enter the Start-up Menu.  Insert the Vista disc.  Select Boot options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter.  You may also get a prompt to 'Press any key to continue' - do this if asked.

 

When loaded, select Repair Your Computer and choose the Command Prompt.  When this loads, enter the following commands and hit enter after each one - include spaces as shown.

 

Bootrec.exe

bcdedit /export C:\BCD_Backup

c:

cd boot

attrib bcd -s -h -r

ren c:\boot\bcd bcd.old

bootrec /RebuildBcd

bootrec /fixmbr

bootrec /fixboot

 

Remove the Vista disc and try rebooting the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

@Clinth31 wrote:
An error occurred agile attempting to read the boot configuration data.

@Clinth31 wrote:
An error occurred agile attempting to read the boot configuration data.



HP Recommended
@ DP-K
I appreciate your response and help with this matter.i plan to try this as soon as I can get another pc.My best interest would be to just buy a new computer which I will, but I hate for this one to just be "junked" when my younger son could use it.
Question: can this pc handle the installation of windows 7? I've heard it can. But not quite sure.
HP Recommended

Hi,

 

You're welcome :generic:

 

The notebook can definitely run Windows 7, infact it will probably  perform better than Vista.

 

There is also a full set of drivers/software for your notebook running Windows 7 - see the relevant link below.

 

dv7-1245dx - Windows 7 32bit Drivers & Software.

 

dv7-1245dx - Windows 7 64bit Drivers & Software.

 

Best regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
I have managed to use another laptop.I tried to create the bootable installation disk.I downloaded the file and burned them to a disk, everything went fine until I inserted the disk into my other pc.it just took me to the same page with the same error mssg.im sure I didn't do something right.as soon as I press f9 boot options I hit enter on cd/DVD boot but no command prompt?
HP Recommended

Hello Clinth31. I understand you are having difficulties starting the computer properly. I found a Microsoft forum that contains troubleshooting for your issue, that you should try: http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/windows-failed-to-start-error-...

 

Please let me know if this assists you or not, and I will continue to research the issue in the meantime.

 

Mario

I worked on behalf of HP.
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