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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Hi,
It is most likely a problem with the touchscreen of your notebook which is registering false touches. So you could take to the local repair shop and have the screen fixed.
You might be able to deactivate the touchscreen if you enter safe mode
Turn off the PC twice by holding the power button until shutdown (when windows is loaded)
This will take you to the recovery environment Window
go to troubleshoot > advanced options > Startup settings
click on Restart and once requested choose Safe mode (number 4)
open the registry editor and go to
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wisp\Touch
and set the >TouchGate value to 0 (by double-clicking on it)
This should disable the touchscreen.
Hope it helps,
David
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