Windows recovery not working after using iobit software and kaspereskg

[Inimini]

Saus Windows 32 directory not found . Enviormental variables not found. Network adapter missing. Audio device not installed. Trier to install  from ISO image . DID not work.

[The_Fossette]

@Inimini,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to reinstall Windows on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• What is the exact issue you are using?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you perform a reset on the computer to reinstall the operating system on your computer.

Follow the steps in the below article to perform a reset.

https://support.hp.com/in-en/document/c04742289

NOTE: Follow the steps under “Perform a Windows 10 system reset in Windows”.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!