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34B12EA#ACQ
Microsoft Windows 11

I need help to recover my windows, have tried using the hp recovery tool, but it keeps failing after 2 hours. I no longer have access to the previous hard drive, so I am not able to clone the drive
Product ID : 34B12EA#ACQ

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your only other option would be to clean install W11 by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below (2nd option).

 

Download Windows 11

 

After W11 has completed installing, you can install the drivers and available software from your PC's support page:

 

HP Laptop 15-dw3003ni (34B12EA) Software and Driver Downloads | HP® Support

 

Since your notebook has an Intel 11th generation core processor, when you get to the screen that asks, 'Where do you want to install Windows,' you will probably get a message that states in substance that 'Windows cannot find any drives to install on.'

 

Load the Intel storage controller drivers that I zipped up and attached below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should install.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Your only other option would be to clean install W11 by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below (2nd option).

 

Download Windows 11

 

After W11 has completed installing, you can install the drivers and available software from your PC's support page:

 

HP Laptop 15-dw3003ni (34B12EA) Software and Driver Downloads | HP® Support

 

Since your notebook has an Intel 11th generation core processor, when you get to the screen that asks, 'Where do you want to install Windows,' you will probably get a message that states in substance that 'Windows cannot find any drives to install on.'

 

Load the Intel storage controller drivers that I zipped up and attached below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should install.

 

 

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