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‎01-17-2019 01:39 AM

HP Recommended
Product: Elite 840 g1
Operating System: Microsoft Windows 7 (64-bit)

My elitebook g1 840 come with window 7 pro but my serial stucker was damged even i make new win 10 and make new partation also does now any way to recover my window serial

5 REPLIES 5

‎01-17-2019 01:58 AM

HP Recommended

Hi,

If you upgraded from Windows 7 to Windows 10 you no longer need a product key as Microsoft servers will recognize the device and activate Windows 10.

If you still have Windows 7 installed on the PC, you can find the product key using application such as KeyFinder:

https://www.magicaljellybean.com/keyfinder/

 

Hope it helps,

David

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‎01-17-2019 03:15 AM

HP Recommended

No i not upgraded to win 10 and not use win 7 now.. i just unstall new win 10 on my device but the serial sticker was damged now i am in trouble 

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‎01-17-2019 03:55 AM

HP Recommended

Hi

As our Iomare gave an excellent answer, it is difficult to help you.

However

Do you have Windows 7 installed      YES/NO?

Do you have Windows10 installed     YES/NO?

Do you have a working laptop (PC)     YES/NO?

 

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‎01-20-2019 03:01 AM

HP Recommended

I have win 10 pro 64 bite but i not upgrade this 

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‎01-20-2019 03:12 AM

HP Recommended

BYE.

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