Windows updates downloading stuck on 0%

[Ankitsaini]

When i am trying to download Windows updates it was stuck on 0% .

[IT_WinSec]

Welcome  to the HP Support Community, @Ankitsaini

Would you elaborate what kind of update you are trying to download/install ? Please, include details.

Try running these:

1. Windows Update troubleshooter tool >> https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter

Automatically finds errors and performs fixes for common Windows Update problems / by Microsoft

2. Try manually resetting some components

Manually reset the Windows Updates Components once again and then reinitiate the Windows Update process.

Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly. 

Please follow the below steps to reset the Windows Updates Components:

1. Click on Start button and search for services.msc

Open it

2. Check the list with Windows services. Find these  Background Intelligent Transfer Service (BITS), Cryptographic, MSI Installer and Windows Update . Right click each of them and choose to STOP the service.

Minimize the services.msc window

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing opening This PC (Windows Explorer) and going to

                          C:\Windows\SoftwareDistribution

                          C:\Windows\System32\catroot2

Right click on the respective folder, choose to rename the folder to something like with _old extension

4. Go to back services.msc
Find the stopped services [Background Intelligent Transfer Service (BITS), Cryptographic, MSI Installer and Windows Update]

Right click the respective service and choose to start it

5. *RESTART* the entire computer.No shutdown and back start *BUT* complete restart

6. After restarting the computer, now retry to install Windows Updates.

Let me know how it goes