Windows

[Melkiy]

Вітаю) підкажіть, маю ноутбук hp, при спробі установки системи не ініціалізується(синій екран відновлення) в uefi жорсткий диск (ssd поставив точно робочий) ініціалізацію проходить, все ок, може щось підкажете як вилікувати?

[NonSequitur777]

@Melkiy,

The fact that the SSD is visible in the UEFI settings is a good sign, but it only confirms that the motherboard can detect the drive. It does not necessarily mean that Windows can initialize or boot from it.

A few things could cause the blue recovery screen during OS installation:

1. Confirm the exact error message/code

   The blue recovery screen usually provides a stop code (for example: INACCESSIBLE_BOOT_DEVICE, 0xc000000f, etc.). Please provide the exact message because it will help identify the cause.

2. Check the BIOS storage settings

   Enter BIOS Setup (usually by pressing F10 during startup) and check:

   • Boot mode: UEFI (recommended for Windows 10/11)
   • Secure Boot: enabled or disabled can both work, depending on the installation media
   • Storage controller mode: if there is an option for AHCI versus RAID/Intel VMD, the setting must match what Windows expects.

   Many newer HP laptops use Intel VMD/RAID mode, and Windows Setup may require the Intel Rapid Storage Technology (RST) driver to see or properly initialize the SSD.

3. Try reinstalling Windows cleanly

   If you have already attempted an installation:

   • Boot from a freshly created Windows installation USB using Microsoft's Media Creation Tool.
   • At the drive selection screen, delete all existing partitions on the SSD (after confirming there is no important data).
   • Allow Windows Setup to recreate the required GPT/UEFI partitions automatically.

4. Check the SSD health and compatibility

   Even if the SSD works in another computer, verify:

   • Is it an NVMe M.2 SSD or a SATA SSD?
   • Is it the original HP drive or a replacement?
   • Is the laptop model compatible with that SSD type?

5. Run HP diagnostics

   Press Esc during startup, then select F2 HP PC Hardware Diagnostics and run the storage test. This can sometimes detect issues that are not obvious in BIOS.

Could you provide:

• The exact HP laptop model (for example: EliteBook 840 G8, Pavilion 15, etc.)
• The Windows version you are installing (Windows 10 or 11)
• The exact blue recovery screen message/error code
• The SSD model (for example Samsung 990 Pro, WD Black SN770, etc.)

With those details, I can narrow down whether this is a driver, BIOS configuration, or SSD compatibility issue.

Kind Regards / З повагою,

NonSequitur777

[Melkiy]

Вибачте, не мав доступу до інтернету(( в тестах hp пише що все ок, але взагалі без ссд проблема така ж сама...  є підозра що проблема в південному мості, але це не точно... хоча при різних збірках самого віндовса( при ініціалізації флешки) помилка не завжди однакова, тобто іноді видає картинку з надписами іноді просто синій екран... 

[Melkiy]

hp rtl8723be це модель ноутбука, ссд стоїть працюючий, перевіряв в іншому пк(велрам 512гб звичайний )

[NonSequitur777]

@Melkiy,

OK, based on this crucial update, you can immediately eliminate the SSD as the source of the problem. If the laptop exhibits shifting, inconsistent blue screens or text errors while merely initializing the USB installer -even with the SSD completely removed- the issue lies entirely in the hardware environment handling the initial boot phase.

Additionally, "HP RTL8723BE" is not the laptop's model number; it is the model of the internal Realtek Wi-Fi / Bluetooth network card. However, this is actually an excellent clue, as it identifies the laptop as an older generation model (manufactured roughly between 2014 and 2017, such as the HP 15-f, 15-ay, 15-ba, or 250 G4/G5 series).

The changing nature of the errors ("sometimes inscriptions, sometimes just a blue screen") strongly points to data corruption or hardware instability during the boot process.

Please follow these targeted troubleshooting steps:

1. Test the RAM Modules (The Highest Probability Cause):

Inconsistent, shifting blue screen errors during the OS initialization phase are the classic hallmark of failing or unstable RAM. When a specific memory block is corrupted, Windows will throw a completely different error depending on what file it tried to load into that broken sector.

• The Fix: open the laptop's back panel. If there are two sticks of RAM, remove one and try booting the USB installer. If it still crashes, swap it with the other stick. Testing the modules individually in different slots will quickly isolate a bad RAM stick or a failing motherboard slot.

2. Physically Remove the Wi-Fi Card:

Ironically, because you specifically read the model off the Wi-Fi card, it warrants attention. On this specific era of HP budget laptops, a failing or short-circuiting mini-PCIe/M.2 wireless card is notorious for causing erratic hardware interrupts. This can crash the motherboard right as the Windows kernel attempts to initialize generic network drivers during setup.

• The Fix: unscrew and physically pull the Realtek RTL8723BE card out of its slot, then try booting the USB installer again.

3. Change How the Windows USB Drive is Created:

Because this generation of HP laptops sits right on the generational fence of UEFI maturity, its BIOS can behave erratically with modern, strictly-partitioned UEFI installation media. If the flash drive was burned with a corrupt segment or a partition scheme the motherboard doesn't fully support, it will drop data during initialization.

• The Fix: Recreate the installation media using a different, high-quality USB flash drive. Instead of the standard Media Creation Tool, use a program like Rufus.
• If the laptop BIOS is set to UEFI, configure Rufus to GPT / UEFI (non-CSM).
• If the laptop BIOS has Legacy Support / CSM enabled, configure Rufus to MBR / BIOS or UEFI.

4. Hardware Fault (Southbridge / APU):

Your suspicion regarding a failing chip (like the Southbridge or the integrated processor/PCH) is a valid final resort. If the chip handling the USB controllers or the low-power PCIe lanes is failing under load due to degraded solder joints or thermal stress, it will cause sporadic crashes.

• However, you should absolutely rule out the RAM, Wi-Fi card, and a faulty USB stick first, as these are much easier and cheaper to fix than a dead motherboard.

To help you narrow this down further, let me know:

• Did you run the Extensive/Looping RAM test in HP Diagnostics, or just the Quick Test?
• Do you have the ability to try a different USB flash drive or a different USB port (switching between a USB 2.0 and USB 3.0 port)?

Kind Regards,

NonSequitur777

[Melkiy]

Дякую за підказки, вечором зроблю) ще в мене є підозра на біос... коли я намагаюся завантажити його відновлення з материнки(win+b потім павер 2-3 сек і відпускаю, ) ноут дає ознаки життя, запускає куллер, є моргання капса(2 рази, як на мене короткі) але екран не показує жодної інфи...