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‎05-02-2022 02:49 AM

HP Recommended
Product: HP Notebook - 17-ak019na
Operating System: Microsoft Windows 11

Hello I have tried to upgrade my Windows 10 home first to Windows 10 Pro. Downloads but will not install. Tried to use a usb with Windows 10 Pro. No good. Now Tring a fresh install windows 11 onto ssd 500 and tired legacy and uefi boot and still not getting anywhere?

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1 REPLY 1

‎05-02-2022 04:11 AM - edited ‎05-02-2022 04:12 AM

HP Recommended

Hi, have you tried making use of the HP Cloud Recovery Tool?

 

Try it out and see if it works for you.

 

HP Cloud Recovery Tool - Aplicativos Microsoft Store

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