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‎05-10-2019 11:42 AM

HP Recommended
Product: How pavilion dv2000
Operating System: Other

I've followed all steps by clicking f8 and f11 but nothing changes. I've even removed the battery and all. I need help asap

1 person had the same question
1 REPLY 1

‎05-10-2019 02:11 PM

HP Recommended

@Cclawley 

You're operating under a misunderstanding.

 

NONE of the HP functions actually "wipe clean" the laptop.  At most, the Factory Reset only formats the hard drive -- and that only erases the file indexes.  In fact, all the files are still there after a Reset, they're just not seen by Windows.

 

To actually "wipe" a drive, you must use third-party software that does drive WIPES.



I am a volunteer and I do not work for, nor represent, HP
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