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- Notebook Operating System and Recovery
- Wireless connection issue

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10-28-2024 12:31 PM
Hi anyone.
I can't turn on my System's WiFi. Sometimes when I'm able to, it never displays available networks to connect to.
I also have to add that it works fine at random times too but the instant I shut down and put it back on, the issue comes up again.
I have tried to update the wireless driver, I have switched between older drivers and newer ones, I have restored bios back to default, I have set WLAN configuration to automatically, hell, I have tried a whole lot of stuffs but issue still persists.
I am so bothered that I'm almost going into depression.
If anyone can help me with solution, please do.
Also, my system now when I close the lid, goes into sleep and when I open the lid up and try to put it on from sleep, it restarts, could both issues be related?
Please help me.
I use an HP Folio 9480m Laptop.
10-31-2024 08:22 AM
Hi @QUWAM,
Welcome to the HP Support Community.
I'd be glad to help you!
To be able to answer you effectively, we need some information.
May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee