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‎06-07-2020 08:04 PM

HP Recommended
Product: HP STREAM
Operating System: Microsoft Windows 10 (32-bit)

Computer has been running slow lately, i decided to completely reset it, but after waiting for it to reset and it showing the percentage and all that, it said it could not reset. I tried resetting twice after, then gave up and tried to just get in and dirtier something else out. Computer then stayed blank, showing the hp sign every thirty seconds or so but would not go back to normal. Tried turning off and on again after an amount of time but same blank screen.

1 REPLY 1

‎06-07-2020 08:34 PM

HP Recommended

 

At this point you are going to have to re-install Windows 10.  

https://support.hp.com/us-en/document/c06162205

 

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