Won’t boot. Ran all UEFI drags and received no errors. Boot gives “initialized.library failed. Help

[Bemmerman]

My battery went so I replaced it

, charged it according to the directions but still get “initialized.library failed” error. Any ideas?

[Raj_05]

Hi @Bemmerman,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The “initialized.library failed” error on your HP ENVY x360 - 15 suggests there might be a problem with the boot files or system configuration. Here are a few steps you can try to resolve the issue.

Check BIOS Settings:

• Enter the BIOS/UEFI settings by pressing Esc or F10 during startup.
• Verify that your boot order is set correctly, with the primary hard drive or SSD as the first boot device.
• Ensure that Secure Boot and Fast Boot are enabled if your system requires them.

Perform a Hard Reset:

• Power off the laptop.
• Disconnect all external devices.
• Press and hold the power button for 15-20 seconds to discharge any residual power.
• Reconnect the power and try booting again.

Check the Battery and Connections:

• Ensure that the new battery is properly seated and connected.
• Verify that the AC adapter and power cord are functioning correctly and securely connected.

Run System Diagnostics:

• Restart your laptop and press F2 to enter HP Diagnostics.
• Run a full system test to check for any hardware issues.

Use Windows Recovery Options:

• Boot from a Windows recovery USB or DVD.
• Select “Repair your computer” and try options like “Startup Repair” or “System Restore.”

Check for Corrupted Boot Files:

• If you can access a command prompt from the recovery environment, try running the following commands:
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /rebuildbcd

Consider a Clean Install:

• If the issue persists, you might need to consider a clean installation of Windows. Make sure to back up your data if possible.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support