08-12-2019 03:25 AM
My notebook will not boot up to my sign on screen. It will get as far as the screen showing the current date and time, but when I hit enter to get to my sign on screen all it does is goes fuzzy. I've ran every test, and then came up with a failure ID that when I found what it is was 303. I have an HP Envy 17 Notebook. I've ran every diagnostic that I can using the esc key when I turn it on. I've done a roll back and everything and I still keep getting fuzz... HELP!
08-14-2019 03:12 PM
This is a Hard drive failure. Please contact HP Support for Service Options
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
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