Won’t power on

[JULIEH5]

Battery died and when I plugged in power cord it did not charge. It has now died. When I unplug and hold F6 and power button for 30 seconds, there is a blinking white light that appears by power cord. But it doesn’t power back on

[sandytechy20]

@JULIEH5 

Welcome to the HP support community.

I understand that your notebook is not powering on, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers