Won’t start up. Stuck in automatic repair which is failing each time.

[Heidi13]

On turning on my laptop it says it’s doing an ‘automatic repair’ as my ‘PC did not start correctly’.

I have gone into HP startup menu (pressing escape) and ran diagnostic system test (quick) which passed.

i restored to an earlier time and scanned for errors and nothing.

I am stuck! Can anyone help please? I desperately need this for work.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer if the recovery system isn't working, would be to clean install W8.1 as follows...

Install W8.1 by creating the Microsoft installation media, using another Windows PC, since yours is not working...You want W8.1 64 bit. 

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

 334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/6529948/model/673...