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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Tilly71
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Message 1 of 2
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Wont bootup or recover after trying to update

‎09-28-2020 10:36 AM

HP Recommended
Product: HP Stream 11

Hi, Have tried to update laptop but it always says not enough space on the hard drive, the laptop has nothing on it. I have a memory card in as well and put as much over to that i could and eventually got it to start updating and then it got stuck. It will not reboot. Have taken into pcworld, they could not get it to reboot and told us we were told out of warranty but when i typed in the serial number it says we have 7 days. It is a bit useless if you cant even update it without anything else on it.

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WAWood
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Message 2 of 2
Flag Post

‎09-28-2020 11:38 AM

HP Recommended

@Tilly71 

 

Read this:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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