• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-18-2023 12:18 PM

HP Recommended
Product: HP 14 inch Laptop PC 14-f1000 (2L1B0AV)
Operating System: Microsoft Windows 11

 Whenever I log in to the HP support assistant installed in my system, why does it should HP PC 14 f1000 and a code in bracket in the topmost left corner. It should show 14s fq 1092 au as that is the model number. Please help I am confused if I have gotten the wrong laptop. 

Category:
1 REPLY 1

‎11-18-2023 12:39 PM

HP Recommended

Hi:

 

You have the right laptop.

 

The 14-F1000 (2L1B0AV) is the general model series of which your 14s-fq1092au notebook is a member of.

 

You can find your notebook's exact model number along with many others listed on the HP Part surfer website when you enter the 2L1B0AV product number.

 

HP PartSurfer

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.