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‎03-30-2024 08:57 AM

HP Recommended

X:\sources\recovery\Tools\HP\Rita-too 
I keep getting this error message 

Category:
1 REPLY 1

‎03-31-2024 09:47 AM

HP Recommended

You can try to perform extensive hard drive and memory tests from System Diagnostics UEFI by tapping f2 key as soon as you power on notebook. Let it complete. If all tests PASSED,
You can try the below suggestion to CLEAN INSTALL Windows 10,
Follow option 1 here: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
This will allow you create UEFI bootable Windows 10 (build 1709) USB using Microsoft windows media creation tool from ANOTHER working computer
Next disable secure boot from BIOS, plug in the installation USB, change boot order in BIOS to USB ,then proceed with clean installation of Windows 10
Disable secure boot:
https://support.hp.com/in-en/document/c04784866
Change boot order to USB: https://support.hp.com/in-en/document/c01443326
Clean install:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
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