Y hp stream does not start the system

[Javier0070]

my hp does not start I tried to reset but it is not possible either it remains in 50% the restoration does not allow me to initiate mode failure test.

before it only stays in the hp logo and it is restarted but it does not start

[Paul_Tikkanen]

Hi:

If the recovery program isn't working, the only suggestion I can offer would be to try clean installing W10 as follows...

To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

https://www.microsoft.com/en-us/software-download/windows10

You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.

W10 will find the product key in the PC's BIOS, install and will automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can install the drivers and available software from the PC's support page. 

https://support.hp.com/us-en/drivers/selfservice/HP-Stream-14-Notebook-PC-series/12499221/model/1308...

[Javier0070]

I'm going to try 64 bit, since I have windows 10 in a usb is 32 bit and it does not recognize my memory

[Paul_Tikkanen]

Your notebook came from HP with W10 64 bit, so I recommend you install W10 64 bit.