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HP Recommended
HP Pavilion 15 Notebook PC 5CD51126ZC
Microsoft Windows 10 (64-bit)

How do I remove the yellow dot on the HP Support Assistant icon in my task bar.  I completed the recommendations, but the yellow alert dot still remain.

Thank you for any help you can offer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@termite3030,

 

I reviewed your post and I understand that you see a yellow dot on the HP support assistant.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You will see that yellow dot event when you have alerts in the HP support assistant. I recommend you click on the message tab in the HP support assistant and mark all the messages as read and check.

 

If you continue facing the issue, then uninstall HP support assistant from your computer and then download and install it from the below link.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@termite3030,

 

I reviewed your post and I understand that you see a yellow dot on the HP support assistant.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You will see that yellow dot event when you have alerts in the HP support assistant. I recommend you click on the message tab in the HP support assistant and mark all the messages as read and check.

 

If you continue facing the issue, then uninstall HP support assistant from your computer and then download and install it from the below link.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.