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‎09-10-2017 01:13 AM

HP Recommended
Product: HP15-af165sa
Operating System: Microsoft Windows 10 (64-bit)

Hi guys

 

First time posting but unable to shift the popping up of this annoying issue on startup. Things i have tried

 

Disable webcam in device manager

Run a registry scan incase file is corrupt.

Deleted the plugin in programme filesx64

disable the starup in task manager

 

I am running windows 10 and this started about 2 weeks ago after an update. DO  i need to unistall youcam??

Please help its annoying

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2017 05:10 AM

HP Recommended

you can find a most recent version of webcam here

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe

I hope this will fix your problem

View solution in original post

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5 REPLIES 5

‎09-10-2017 02:34 AM

HP Recommended
Uninstall the webcam and reinstall again to fix this problem.
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‎09-10-2017 03:45 AM

HP Recommended

no worries where can i find a reliable and stable version of youcam please? Is it on microsfot website or HP??

 

Was this reply helpful? Yes No

‎09-10-2017 05:10 AM

HP Recommended

you can find a most recent version of webcam here

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe

I hope this will fix your problem

Was this reply helpful? Yes No

‎09-10-2017 05:43 AM

HP Recommended

thanks again for all your help

Cheers

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‎11-23-2019 09:32 AM

HP Recommended

This sorted my problem thank you so much.

Was this reply helpful? Yes No
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