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‎04-11-2021 01:40 AM - edited ‎04-11-2021 01:46 AM

HP Recommended
Product: HP Notebook 15-da2199nia
Operating System: Microsoft Windows 10 (64-bit)

Yesterday I started getting an excessively intrusive pop up about twice every minute on my HP Notebook 15-da2199nia, it says:
"Your Windows licence will expire soon. You need to activate Windows in Settings"
I bought my Notebook about five months ago and it came with Windows 10 Pro (64-bit, Version 20H2, build 19042.867) pre-installed and activated, so I don't understand what could be going on. What should I do?

1 REPLY 1

‎04-11-2021 07:00 AM

HP Recommended

Hi:

 

Unfortunately, no one here will be able to help you with that, because HP sold that model with FreeDOS, not W10 Pro.

 

HP Notebook - 15-da2199nia Product Specifications | HP® Customer Support

 

Someone must have installed the W10 Pro operating system before you bought the notebook, so you will need to contact the seller and have the problem resolved.

 

 

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