Your pc needs to be repaired

[Fe4rkev]

Hi uh so I basically I factory reset my computer and my it failed it says “ recovery your pc/device need to be repaired a required device isn’t connected or can’t be accessed error code : 0xc000000f this happened a month ago [Personal Information Removed] if you guys help me it would much appreciated 

[Nirvana_95]

Hi @Fe4rkev 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are getting an error on your system while performing a factory reset. Do not worry, we are here to fix it.

• May I know from when are you facing this issue?
• Did you make any hardware or software-related changes to it apart from trying factory reset?

The most common reason for the 0xc000000f error is that BOOTMGR can't find the BCD file. It could be damaged or be missing due to a few causes, such as viruses, power outages, disk-write errors, or mistakes from users when manually adjusting BCD.

I would suggest you perform a complete Operating system reinstallation on your system using a 32GB USB drive. Here is a link that will help you: https://support.hp.com/in-en/document/c04641788 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Fe4rkev

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!