• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-24-2023 06:09 AM - edited ‎09-24-2023 06:12 AM

HP Recommended
Product: HP ZBook Studio 16 inch G9 Mobile Workstation PC (4Z8Q4AV)

Hi all, 

I am using Zbook Studio 16 G9. My current BIOS version is U99 01.08.00, but I am having some issues with the machine that I think maybe due to some bugs in the BIOS. So I am trying to update the BIOS and hope that these issues can be fixed. But when I tried to check update from HP.com (in bios interface), it said that "No network card was detected in the system". So what do I have to do to now ?  Note that the wifi adapter is working normally and I am using wifi to connect Internet with no errrors.

IMG_20230924_105248.jpg

 

IMG_20230923_200949.jpg

2023-09-24_191106.png

 

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.