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- a disk read error occured, when switching on my laptop

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11-10-2021 09:06 AM
Product: hp envy x360 convertible
Operating System: Microsoft Windows 10 (64-bit)
When switching on my laptop, a message appearing: "A disk read error occurred" and below saying: " Press Ctrl+Alt+Del to restart,
Then I'm trying to diagnostic the hard disk, then saying no hard drive installed. so what should I do?
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