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a disk read error occurred press ctrl+alt+del to restart. Sir, I have tried this also but it is not possible. Please help me.

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Hi @dcd3250j1z,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Or you may contact  HP internal support. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

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Nal_NR-
HP Community Moderator



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