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‎07-20-2019 12:15 AM

HP Recommended
Product: HP 15-d002tx Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

I want to install Ubuntu OS . But somehow my genuine windows 8 get corrupted or delete then can I restore it ? . 

3 REPLIES 3

‎07-20-2019 12:26 AM - edited ‎07-20-2019 12:27 AM

HP Recommended

 Have you made your Recovery Media? You have software on your laptop to make Recovery Media which can be used to boot from and reinstall Windows. Look for HP Recovery Manager, then  Recovery Media Creation.

https://support.hp.com/us-en/document/c03481733

 

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‎07-20-2019 12:39 AM

HP Recommended

Hi,

In addition to the reply by @CherylG 

You can always download the Windows 8.1 iso and perform a clean install of the OS. You do not need the product key.

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Hope it helps,

David

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‎07-21-2019 02:02 AM - edited ‎07-21-2019 02:04 AM

HP Recommended

@Talib6 

The Specs for your laptop says it shipped with FreeDOS. Did you or someone install Windows 8.1 on it?

https://support.hp.com/us-en/product/hp-15-d000-notebook-pc-series/6529963/model/6732599/document/c0...

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