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- acpi.sys causing high cpu usage

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07-25-2020 12:17 PM
can someone look at this file i made using windows performance recorder and tell me what is causing the high cpu usage?
https://drive.google.com/file/d/1mXp-vD0NaPsi6IF3F0vk6k_nRfOM1n0Y/view?usp=sharing
product: HP EliteBook 6930p
07-25-2020 12:24 PM
Could be the ACPI driver would benefit from a reinstall.
Observation
Noted that your device does not provide HP Software and Drivers for Windows 10.
This does not mean Windows 10 will not run - it does mean that some of your support options might be limited because your system is fully dependent on Windows 10 software and drivers.
Microsoft ACPI Compliant Control Driver
NOTE: Symptoms might show up after Microsoft Updates has run on the computer.
Method – Reload the Driver
Symptoms: Battery stops charging – no known issues with battery or charger – Windows 7 through 10
Control Panel > icon view > Device Manager > Open Batteries > Right-Click “Microsoft ACPI-Compliant Control Method Battery" > Uninstall > tab Action > Check for hardware changes (reinstalls the driver)
Method – Longer Version - Reload Driver
Contributed by HP Riddle_Decipher
Symptoms: Battery charges to 100% - notebook shuts down when battery dips to 50%. Battery Diagnostics “cancel” (do not complete)
(Paraphrased content)
- Unplug the charger
- Switch off the computer for 30 minutes, boot / start the computer, and log in
- Control Panel > icon view > Device Manager > Open Batteries > Right-Click “Microsoft ACPI-Compliant Control Method Battery" > Uninstall > Remove existing driver
- Shut down the computer
- If the battery is removable, remove the battery for one minute > Replace battery (Skip for non-removable battery)
- Start the computer and log in
- Control Panel > icon view > Device Manager > Open Batteries > Right-Click “Microsoft ACPI-Compliant Control Method Battery" > tab Action > Check for hardware changes (reinstalls the driver)
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HP EliteBook 6930p Notebook PC
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07-25-2020 12:57 PM
i reinstalled windows 10 twice, i also formatted and installed windows 7 and the problem is there too, the high cpu usage also persists when i installed linux ubuntu...but in ubuntu the high cpu usage process shows up named "kworker", i then reinstalled windows 10 and here i am