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Locked

‎08-06-2024 01:12 PM

HP Recommended
Product: HP ZBook Firefly 14 inch G8 Mobile Workstation PC (275W5AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello  @ all.

I live in Uganda and just bought a new ZBook. It has Windows 10 pre-installed as an image.
However, the Windows key is locked and I only get an error message. The seller is playing dead.
What can I do?

Category:
2 REPLIES 2

‎08-06-2024 06:39 PM

HP Recommended

@ReinerM 

 

Did you buy your machine with Windows pre-installed ? NO NEED to activate, it will activate itself because the product key is embedded in BIOS of your machine. Otherwise, please try

 

           https://www.electronicfirst.com/support/solutions/windows-activation-error-0xc004e003

 

Regards.

BH
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‎08-07-2024 04:33 AM

HP Recommended

I get the Notebook with unactivated Win 11 and use the restore over the BIOS Funtion . Resore to Factory Setting. 

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