administrator access denied factory

[NBOla]

I was doing a routine cleaning on the machine and I deleted the files from the “Temp” and “Preftch” folders, then without precision of what I was doing I changed the disk access permissions to be able to share files to another laptop through a local WIFI network.

Thinking I had reverted all the changes I made, I noticed the bitlocker padlock symbol on disk C and as soon as I restarted the machine I realized that I was getting a denied access message to disk C and even not being able to access any application installed on the disk.

[Nirvana_95]

Hi @NBOla

Welcome to the HP Support Community. 

I would suggest you perform a system restore and check if the issue persists. Here is a link that will help: https://support.hp.com/th-en/product/hp-latex-360-printers/6838371/document/c03327545 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[NBOla]

Hi @Nirvana_95

My problem was far beyond that. I didn't have any saved restore point, even if I had it, I wouldn't be able to restore it. It would always report an error like "access denied". I've tried dozens of methods given by some forums I searched, but I failed anyway. Therefore, the very only solution I had was installing a clean version of the OS (Win11) and my problem was solved even though losing my personal Data. 
So thank you for answering my call for help.

Best wishes.

[Nirvana_95]

I am happy to know that the issue is resolved.

If there is anything in the future, you can contact us.

Thanks!