administrator account is blocked after system restore

[StevenVer]

I used HP recovery manager to restore windows 8 on my HP Pavilion G7. I think the restore was succesful but I cannot logon to windows.

When I switch on the laptop I get a screen with a mountain landscape. When I press any key I get a screen with only one user icon to choose from , the adiministator. When I click on that icon I get an error message (in dutch) "Uw account is uitgeschakeld. Neem contact op met de systeembeheerder". This means "Your account has been disabled. Please contact the system administrator".

Is there a way to enable that administrator account using HP recovery manager?

Thank you in avance for your help.

[Ric_ob · Accepted solution]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

[StevenVer]

I did yet another system recovery using HP recovery manager. This time I no longer had the admin account problem. So I believe that the appearance of a disabled admin account is only an >>>indication<<< of a failed recovery attempt . The real problem is the failed recovery. So my advice to anyone with the same problem would be: start the recovery process all over again.