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After turning on my computer and entering my password I end up with a black screen, i tried looking on the internet and found that i can open up task manager and i need to disable app readiness or something like that. I’ve tried a lot but cant seem to fix the black screen.

1 REPLY 1
HP Recommended

See if you can boot into windows safe mode and fix the problem.

Hold down the shift key and select safe mode

If that does not work then read this

 

When in safe mode, bring up the device manager and look for any problems with the display drivers.

Possibly just deleting (uninstall) the defective device and rebooting fixes the problem.

 

Let me know what happens.


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