-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- after entering my password my laptop screen is black

Create an account on the HP Community to personalize your profile and ask a question
12-27-2024 11:41 PM
After turning on my computer and entering my password I end up with a black screen, i tried looking on the internet and found that i can open up task manager and i need to disable app readiness or something like that. I’ve tried a lot but cant seem to fix the black screen.
12-28-2024 05:06 AM
See if you can boot into windows safe mode and fix the problem.
Hold down the shift key and select safe mode
If that does not work then read this
When in safe mode, bring up the device manager and look for any problems with the display drivers.
Possibly just deleting (uninstall) the defective device and rebooting fixes the problem.
Let me know what happens.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it