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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 3
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all software dumped including startup

HP Recommended
Pavillion ts 11 notebook
Microsoft Windows 8.1 (64-bit)

Fkeys work nothing else, tried everything, notebook is as new, suggestions please or ideas to get it working, have valid win/office product keys but not for 8.1.

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Message 2 of 3
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HP Recommended

@ppdn_luke 

Sorry, but I don't clearly understand what is wrong.

 

You need to tell us the precise state of the PC -- which is working, what is not, and what happens when things do not work.

 

Also, don't understand what you mean about keys.  If you lost MS Office and that came preinstalled, we can't help with that.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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I press power key, and get "Checking media" FAIL-

Then I get a blue box, "selected boot image did not authenticate", press enter to continue" and it shuts down.

 

f2, f9,f10 reveal certain information

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