always show system information pop up window to startup device

[Mehmed-Shafwan]

when i push power button on for opening device, the system information pop up windows show always. after that then click enter 2 time then open the device. whats the solution of this issues ?

[Max3Aj]

@Mehmed-Shafwan, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
 

It sounds like your HP Notebook is set to display the System Information pop-up window at startup, which can be quite annoying. Here are a few steps you can take to resolve this issue:

Change HP System Info HSA Service Startup Type:

• Press Windows + R to open the Run dialog box.
• Type services.msc and press Enter.
• In the Services window, locate HP System Info HSA Service.
• Right-click on it and select Properties.
• Change the Startup type from Automatic to Manual.

Disable Startup Programs:

• Press Ctrl + Shift + Esc to open Task Manager.
• Go to the Startup tab.
• Look for any HP-related programs that might be causing the pop-up and disable them.

Selective Startup:

• Press Windows + R, type msconfig, and press Enter.
• In the System Configuration window, go to the General tab.
• Select Selective startup and uncheck Load startup items.
• Go to the Services tab, check Hide all Microsoft services, and then click Disable all.

These steps should help prevent the System Information pop-up from appearing every time you start your device.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support