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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- amdsfhdcd.bin file under C:\Users\Public

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12-28-2019 03:46 PM
I noticed a file under C:\Users\Public that keeps reappearing after I delete it.
I also tried reset Windows 10, but the file is there after the reset/restore.
I googled the file name amdsfhdcd.bin but no conclusive info has been found.
I'm a bit worried because it keeps coming back after I delete it, and the file's modified date/time is always current time.
Does anyone know what this file is, or at least know if this file is safe?
Thanks,
12-31-2019 02:30 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that a file keeps appearing in the C:\Users\Public folder.
Don’t worry, I assure you I will try my best to get this sorted.
Do you have an anti-virus program installed on your computer?
Are you facing any issues with the computer?
What is the product number for your computer?
Meanwhile, I recommend you scan the computer using an anti-virus program if installed on the computer or else you Windows defender and scan the computer and check.
NOTE: For malware, you can also use malware bite and run that on your computer.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
01-01-2020 10:50 AM - edited 01-01-2020 10:53 AM
Happy new year!
There are no apparent issues. The computer seems to be working just fine. It's just that I don't feel comfortable having the file that looks suspicious.
I ran McAfee that came with the notebook. (full scan) It didn't find any virus.
Regarding the product#:
It shows ProdlD6EH45UA#ABA. Not sure if it's 'Prod' and '|' is a delimiter. Or it's 'ProdID' and '6EH45UA#ABA' is the product number. I hope you know.
The model# is 15-cp0053cl
The file name starts with 'amd', so I wonder if it has something to do with the fact the CPU is from AMD.
If you can check if other ENVY models have the file amdsfhdcd.bin under C:\Users\Public, that would be great.
Thanks,
01-01-2020 12:13 PM
Thank you for the information.
I checked and see that the file is related to AMD Controller chipsets and it is a safe file.
I hope that answers your question.
Cheers!
The_Fossette
I am an HP Employee